Privacy Policy
This Privacy Policy (the "Policy") governs the manner in which RANK HUSTLER or “We”, operating on the rankhustler.graphy.com Platform (the “Platform”), collects, uses, maintains, stores, protects, transfers, and discloses information of its users. The Policy also explains the practices we apply to user information, the privacy rights available to users, and the choices users may make regarding their information. To clarify, this Policy applies to all users of the Platform, including learners, customers, visitors, subscribers, purchasers, and any other person accessing our content, products, services, software, tools, or digital resources, referred to collectively as “Learners,” “You,” “Your,” or “Users.”
By accessing and using the Platform, purchasing any course, digital product, software, tool, service, template, or other offering, providing your personal information, or by otherwise signalling your agreement when the option is presented to you, you consent to the collection, use, storage, disclosure, transfer, and processing of information as described in this Policy and in our Terms of Use, and you acknowledge that we may rely on such consent or other lawful bases as permitted by applicable law. If you do not agree with any provision of this Policy or our Terms of Use, you should not access or use the Platform, should not engage in any communication with us through the Platform, and should leave the Platform immediately.
If any information you have provided, uploaded, published, submitted, shared, or otherwise made available on the Platform violates this Policy, our Terms of Use, a contract with us, or any applicable law, we may be required to remove or delete such information after informing you of the same and, where necessary, revoke your access to the Platform, without incurring any liability to you except where prohibited by law.
Capitalized terms used but not defined in this Policy may be found in our Terms of Use or other applicable agreements. Please read this Policy carefully before accessing our Platform, purchasing any offering, or using any services or products made available through the Platform. If you have any questions, you may contact us using the contact information provided at the end of this Policy.
- PERSONAL INFORMATION
“Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or household. Depending on the context, this may include a user’s first and last name, identification number, email address, phone number, age, date of birth, gender, billing address, city, state, country, postal code, profile image, login credentials, purchase records, support requests, communication history, IP address, browser data, device data, and any other data voluntarily provided by you at the time of registration, purchase, communication, support interaction, subscription, download, or later interaction on the Platform.
For the purposes of this Policy, Personal Information may also include certain categories of data that qualify as sensitive or protected data under applicable law only to the extent such information is collected, processed, stored, or transmitted by us in connection with Platform use. We do not intentionally request more information than is necessary for legitimate Platform operations, and we seek to limit collection to what is relevant for operating our business, delivering products and services, and complying with law.
“Sensitive Personal Information” may include, depending on applicable law, passwords, financial data, health data, official identity documents, biometric information, Aadhar number, PAN, passport details, driver’s license details, account access data, sexual life data, racial or ethnic origin, political or religious beliefs, and other data classified as sensitive under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and similar laws. We will collect and process such data only where necessary, lawful, and appropriate, and only for a limited, stated purpose.
Any usage of the term “Personal Information” in this Policy shall, where the context requires, include Sensitive Personal Information as well.
- INFORMATION WE COLLECT
We may collect both personal and non-personal information from you in a variety of ways, including when you visit our Platform, browse our pages, register for an account, enroll in a course, purchase a digital product, request a service, subscribe to notifications, communicate with support, participate in webinars or training, download files, or otherwise interact with our products, services, software, tools, or resources.
We seek to collect only the minimum information necessary for each legitimate purpose. In general:
- We do not ask for Personal Information unless we reasonably need it for registration, delivery, support, payment verification, or lawful operations.
- We do not share Personal Information except to comply with law, operate the Platform, deliver products or services, or protect our rights and users.
- We do not store Personal Information longer than necessary for the ongoing operation of the Platform, legal obligations, account management, and business records.
a. Personal Identifiable Information: We may collect information such as your name, email address, phone number, billing information, city, country, and other information you voluntarily submit to create an account, complete a purchase, access content, receive services, participate in support, or receive communications. If you choose not to provide requested information, you may not be able to access certain services, products, or Platform features.
b. Non-Personal Identifiable Information: When you interact with the Platform, we may automatically collect non-personal information such as browser type, browser version, operating system, language preference, referral source, pages viewed, time and date of access, session duration, click behavior, device type, device identifiers, and approximate geographic location derived from network or device signals. We may also collect log data and diagnostics information when technical errors or service interruptions occur. This may include IP address, device name, app or browser configuration, crash logs, date and time of access, and usage statistics.
c. Cookies and Similar Technologies: To improve user experience, our Platform may use cookies, pixels, tags, web beacons, SDKs, and similar tracking technologies. Cookies are small files stored on your device that help websites remember preferences and improve navigation. These technologies may be used to remember login state, analyze traffic, measure performance, personalize content, and support security features. You may choose to disable cookies through your browser settings; however, some parts of the Platform may not function properly if cookies are rejected or disabled.
d. Payment and Transaction Information: When you make a purchase, we or our payment processors may collect transaction details such as the product purchased, amount paid, payment status, currency, tax data, billing contact details, masked payment references, invoices, and order history. We do not intentionally store full payment card details unless required by a compliant payment processor or legal obligation.
e. User Content: We may collect content that you submit to us, including reviews, testimonials, support requests, feedback, messages, uploaded files, comments, profile details, course submissions, and other materials you choose to provide.
- HOW WE USE AND SHARE THE INFORMATION COLLECTED
We may collect, use, store, and disclose your information for the following purposes:
a. To provide access to the Platform and our services/products: We use the information collected to allow you to access the Platform and the services, products, courses, digital downloads, software, tools, memberships, communities, support services, webinars, and other offerings available through the Platform. This includes account creation, authentication, order processing, purchase fulfillment, product delivery, course enrollment, support responses, and troubleshooting.
b. To deliver courses, digital products, and training materials: Since Rank Hustler offers courses, digital products, software, templates, resources, and digital learning content, we may use your information to unlock access, track enrollments, monitor progress, issue course access, deliver files, manage downloads, validate licenses, and maintain records of purchases and usage.
c. To perform digital marketing services and business services: If you request services such as SEO, social media marketing, website design, development, automation, advertising, graphics, branding, consulting, or related services, your data may be used to respond to your request, deliver the agreed work, communicate project updates, verify identity, and maintain service records.
d. To improve our Platform and maintain safety: We may use data to improve the functionality, content, design, security, and performance of the Platform, detect bugs, prevent fraud, protect users, safeguard systems, identify abuse, and respond to threats, misuse, attacks, or unauthorized access.
e. To communicate with you: We may use your email address, phone number, or other contact information to send transactional messages, service alerts, purchase confirmations, access details, support replies, system notices, policy updates, promotional messages, feedback requests, and related communications. You may opt out of marketing communications where permitted by law, though we may still send important transactional or legal messages.
f. To process payments and maintain business records: We may use your information to process payments, issue invoices, prevent fraud, reconcile accounts, comply with tax rules, maintain audit logs, and retain records required by law or internal business needs.
g. Service providers and third parties: We may employ or engage third-party companies and individuals for hosting, analytics, communication delivery, payment processing, customer support, email service, file delivery, marketing tools, analytics tools, cloud storage, or technical support. These third parties may access limited information strictly to perform tasks on our behalf, and they are required not to use the information for unauthorized purposes.
h. Legal compliance and protection: We may disclose or use information when necessary to comply with applicable laws, regulations, legal processes, subpoenas, court orders, tax obligations, fraud prevention, investigations, enforcement of terms, or to protect the rights, property, safety, or security of our users, business, staff, contractors, affiliates, and the public.
i. Aggregated and de-identified data: We may use aggregated, anonymized, or de-identified information for analytics, business insights, reporting, product improvement, marketing optimization, and service enhancement. This type of data does not identify you personally.
We do not sell, trade, or otherwise exploit your personal-identifiable information to others except as described in this Policy or where required by law. We do not make automated decisions affecting users in a way that has legal or similarly significant effects unless separately disclosed and permitted by law.
- LEGAL BASES FOR PROCESSING
Depending on where you live, our legal basis for processing your Personal Information may include your consent, the performance of a contract, compliance with legal obligations, our legitimate interests, fraud prevention, customer support, service improvement, security monitoring, analytics, and product delivery. Where consent is relied upon, you may withdraw consent subject to legal or contractual limitations. Withdrawal of consent does not affect processing already carried out before withdrawal.
- YOUR CHOICES
You may make certain choices regarding the information you provide, the communications you receive, and how cookies and related technologies are used.
a. Limit the information you provide: You may choose what information to submit, but please note that refusal to provide certain information may limit your access to the Platform, prevent account creation, delay order processing, or restrict delivery of certain features, courses, or services.
b. Limit communications: You may choose to unsubscribe from promotional emails or opt out of marketing communications where permitted. However, you may still receive important messages relating to your account, payments, purchases, security, legal notices, or platform updates.
c. Reject cookies: You may disable or remove cookies through your browser settings. Some services and features may not function correctly if cookies are rejected or deleted.
d. Update or delete information: Subject to applicable law and Platform functionality, you may request correction, update, restriction, or deletion of certain information. Please note that some records may be retained for legal, tax, accounting, support, or security purposes.
- YOUR RIGHTS
In general, all users have rights relating to their Personal Information, although the scope of those rights may depend on the country or region in which you are located. If you are a learner, customer, or user of our Platform, you may be able to exercise the rights described below using the options available in your account or by contacting us through the details listed in the Grievances section.
a. Right to confirmation and access: You may have the right to confirm whether we process your Personal Information and to obtain a copy of certain data we hold about you.
b. Right to correction: You may have the right to request correction, update, or completion of inaccurate or incomplete Personal Information.
c. Right to erasure: You may have the right, in some circumstances, to request deletion of your Personal Information. Please note that deletion may result in loss of access to the Platform, account closure, or inability to recover previously stored data.
d. Right to withdraw consent: Where processing is based on consent, you may have the right to withdraw such consent at any time, subject to legal and contractual restrictions.
e. Right to restrict or object: Depending on your jurisdiction, you may have the right to object to certain processing or request restriction of processing.
f. Right to nominate: Where applicable under law, you may nominate another person to exercise rights on your behalf in the event of your death or incapacity.
When we receive requests or queries by email, we may need to ask for additional information to verify identity before fulfilling the request. We will respond to valid requests to the extent required by applicable law.
- PROTECTION OF YOUR INFORMATION
We take reasonable administrative, technical, and organizational measures to protect Personal Information against unauthorized access, disclosure, alteration, misuse, loss, destruction, or accidental damage. Security controls may include access limitations, role-based permissions, encryption where appropriate, authentication controls, secure cloud infrastructure, monitoring, and operational safeguards.
While we strive to protect your information, no method of transmission over the internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. You acknowledge that any transmission of information is at your own risk, although we will use commercially reasonable efforts to safeguard data and reduce risk.
Access to information may be limited to employees, contractors, service providers, and affiliated organizations who need to know the information to operate the Platform or deliver a service, and who are subject to confidentiality or other contractual obligations.
We may disclose information when we believe in good faith that such disclosure is necessary to comply with law, respond to lawful requests, protect rights, investigate fraud or misuse, or enforce our agreements and policies.
- THIRD-PARTY WEBSITES AND SERVICES
The Platform may contain links to third-party websites, apps, tools, services, payment gateways, analytics services, learning platforms, or external resources. These third parties are not controlled by us, and we are not responsible for their privacy practices, content, or policies.
Your interaction with any third-party website or service is governed by that third party’s terms and privacy policy. We encourage you to review those policies before sharing any information with them.
- CROSS-BORDER DATA TRANSFER
Your information, including Personal Information, may be stored, processed, or transferred in India or in other countries where we, our affiliates, service providers, or technology partners maintain operations. For example, data may be stored in cloud servers or databases used for hosting, delivery, analytics, email communications, support, or business continuity.
Some countries may have privacy laws that differ from the laws of your own country and may be less protective in some respects. By accessing our Platform or providing information to us, you understand and consent where required to the transfer, storage, and processing of information in jurisdictions outside your country of residence.
- DURATION FOR WHICH YOUR INFORMATION IS STORED
We retain Personal Information for as long as it is reasonably necessary to fulfill the purposes described in this Policy, including operating the Platform, delivering products and services, maintaining business records, resolving disputes, enforcing agreements, supporting users, preventing fraud, complying with legal obligations, and preserving evidence where necessary.
The retention period may vary depending on the type of data, the purpose for which it was collected, legal requirements, security considerations, accounting obligations, contractual commitments, and whether you maintain an active account.
Where information is no longer required for the purposes for which it was collected, we will delete it, anonymize it, or securely archive it, unless retention is required by law or for legitimate business purposes.
Please note that some public or user-generated content, such as comments, testimonials, feedback, or forum posts, may remain visible in an anonymized or archived form where deletion is not technically or legally required.
- MARKETING COMMUNICATIONS
If you subscribe to our newsletters, promotional updates, offers, product announcements, training alerts, or other marketing content, we may use your contact information to deliver those communications. You may opt out of promotional emails by following the unsubscribe instructions in the message or by contacting us directly.
Transactional or service-related communications, including order confirmations, access information, support replies, payment notices, account alerts, and policy updates, may continue even if you opt out of marketing emails.
- PAYMENTS, ORDERS, AND DIGITAL DELIVERIES
Because Rank Hustler offers digital products, courses, downloadable assets, software, tools, services, and other online offerings, payment-related information may be processed to verify transactions, prevent fraud, issue receipts, and deliver products or access rights.
For digital deliveries, access logs, download records, course activation records, and delivery status may be stored for operational and dispute-resolution purposes. If a purchase is completed successfully, delivery is considered fulfilled once the product, access, link, or service is made available as described on the sales page, subject to the terms shown at the point of purchase.
We may use payment processors and related service providers to handle payment data securely. We do not control the policies of external payment platforms, and their privacy terms may apply to their processing activities.
- USER-GENERATED CONTENT
If you submit testimonials, reviews, feedback, comments, support requests, assignments, photos, documents, or other content to us, you grant us permission to store, process, display, reproduce, and use that content for support, education, verification, platform improvement, and promotional purposes, unless prohibited by law or otherwise agreed in writing.
You are responsible for ensuring that any content you submit does not violate the rights of others, include unlawful material, or contain confidential data that you do not wish to share.
- CHILDREN’S PRIVACY
The Platform is not directed to children under the age required by applicable law for valid consent. We do not knowingly collect Personal Information from children without appropriate consent where required. If we become aware that we have collected information from a child in violation of applicable law, we will take reasonable steps to delete it.
- DATA SECURITY INCIDENTS
Although we use reasonable safeguards, no method of security is perfect. If we become aware of a security incident affecting your data, we may take steps that can include internal investigation, containment, remediation, password resets, account protection, service suspension, user notification where required, and cooperation with authorities or service providers as appropriate.
- MODIFICATION TO PRIVACY POLICY
We may modify, revise, update, or replace this Policy from time to time. When we do, we will revise the “updated date” at the beginning of this page or otherwise indicate that changes have been made. We encourage you to review this Policy periodically so that you remain informed about how we collect, use, and protect information. Unless stated otherwise, the current version of this Policy applies to all information we hold about you.
- COUNTRY-SPECIFIC ADDITIONAL RIGHTS
Depending on your place of residence, you may have additional rights or protections under local privacy laws. We describe some common examples below. These examples are provided for convenience and do not replace the rights granted by applicable law.
a. If you are an Indian resident: You may have rights relating to confirmation, access, correction, grievance redressal, nomination, withdrawal of consent, and deletion where applicable under Indian law, including under current and evolving data protection requirements.
b. If you are located in the UK, EU, or EEA: You may have rights under applicable GDPR rules, including rights to access, rectification, erasure, restriction, objection, portability, and complaint to a supervisory authority.
c. If you are a California resident: You may have rights under the CCPA/CPRA to know, access, delete, correct, opt out of certain processing, and be free from unlawful discrimination for exercising your rights.
- CALIFORNIA CONSUMER RIGHTS INFORMATION
If you are a California resident, and to the extent required by law, you may request information regarding the categories of Personal Information we collect, use, disclose, and retain. You may also request deletion of certain Personal Information we maintain about you, subject to legal exceptions.
We do not knowingly sell Personal Information in the ordinary sense of the term. If our practices ever change, we will update this Policy and provide any required notices or opt-out mechanisms.
We will not discriminate against you for exercising your privacy rights. Any request will be handled in accordance with applicable law and subject to appropriate identity verification.
- GRIEVANCES AND CONTACT US
If you have any questions about this Policy, want to exercise your rights, or have concerns or grievances regarding privacy, data handling, access, correction, deletion, or consent, you may contact us using the details below:
Email: rankhustler@gmail.com
Phone: +91 86609 46835
Please include a clear description of your concern, your full name, the email address used on the Platform, and any relevant order or account details so that we may review and respond appropriately.
We will attempt to address your request within a reasonable time and in accordance with applicable legal requirements. If the request requires identity verification, we may ask for additional information before acting on it.
FINAL STATEMENT
By using our Platform, purchasing our courses, digital products, software, tools, services, or other resources, or by otherwise interacting with us, you acknowledge that you have read, understood, and agreed to this Privacy Policy. You also acknowledge that we may collect, use, store, process, and share information as described in this Policy for the operation of our Platform, the delivery of our offerings, compliance with law, security, communication, support, analytics, and business administration.
If any provision of this Policy is held invalid or unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by law.
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